🔒 Privacy Policy

Company Name: Ottkeys.com

Website: https://www.ottkeys.com/

Last Updated: January 2026

At Ottkeys.com (referred to as “we,” “us,” or “the Company”), your privacy and data security are our top priorities. This Privacy Policy outlines how we collect, use, process, and protect your personal information when you use our website or services.

By accessing or using our services, you acknowledge and consent to the practices described in this policy.

1. 📂 Information We Collect

We collect different types of data to provide you with seamless service and to ensure the security of our platform.

A. Personal Information (Provided by You)

When you place an order, sign up, or contact us via WhatsApp, we may collect:

  • 👤 Identity Data: Your Name, Username.

  • 📞 Contact Data: Email address, WhatsApp Number (Crucial for delivery), and Phone number.

  • 🧾 Transaction Data: Details of the products (e.g., Netflix, Windows Key) you purchased.

B. Technical Data (Collected Automatically)

To prevent fraud and improve our website, our system automatically records:

  • 🌐 Network Info: Your IP Address, Browser Type, and Device Model.

  • 🍪 Usage Data: Pages you visited, time spent on the site, and referral links.

    Note: This data helps us detect suspicious activity and secure your account.

2. 💳 Payment Information (Security Guarantee)

We take your financial security seriously.

  • 🚫 No Storage: We DO NOT directly collect, store, or process your credit/debit card numbers, CVV, or bank account passwords.

  • 🔒 Third-Party Processors: All payments are handled exclusively by secure, trusted third-party gateways (e.g., PayPal, Stripe, Binance, Mobile Banking).

  • ✅ Limited Access: We only receive a “Payment Confirmation” or “Transaction ID” from the payment provider to verify your order.

3. 🛠️ How We Use Your Information

We use your data strictly for the following legitimate purposes:

PurposeWhy We Do It (Legal Basis)
📦 Order FulfillmentTo deliver your subscription credentials or keys via Email/WhatsApp.
💬 Customer SupportTo troubleshoot login issues and respond to your queries.
🛡️ Fraud PreventionTo detect suspicious IP addresses and prevent unauthorized transactions.
🔔 NotificationsTo send renewal reminders, expiration alerts, or important service updates.

4. 🤝 Disclosure and Sharing of Data

We respect your privacy. We do NOT sell, rent, or trade your personal data to advertisers.

We may share your data only in the following situations:

  1. Service Providers: With trusted partners who help us run the business (e.g., Email delivery services, Server hosting).

  2. Legal Requirements: If required by law, court order, or government authority to prevent illegal activities (e.g., money laundering or fraud).

  3. Business Transfer: In the event of a merger or sale of the business, data may be transferred as a business asset.

5. 🍪 Cookies and Tracking

Our website uses cookies to enhance your browsing experience.

  • Functionality Cookies: Help the website remember your login and cart items.

  • Analytics Cookies: Help us understand which products are popular.

    You can choose to disable cookies through your browser settings, but some features of the site may not work properly.

6. 🛡️ Data Security & Retention

  • 🔐 Encryption: We use industry-standard SSL/TLS encryption to protect your data during transmission.

  • ⏳ Retention: We retain your order history and contact details only as long as necessary for tax, legal, and warranty purposes. Once the purpose is fulfilled, data is securely archived or deleted.

7. ⚖️ Your Data Protection Rights

You have full control over your information. You have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Ask us to fix any wrong phone number or email in our system.

  • Deletion: Request the deletion of your account (subject to legal retention periods).

  • Opt-Out: Unsubscribe from marketing emails at any time.

8. 🔄 Changes to This Policy

Ottkeys.com reserves the right to update this Privacy Policy at any time. Significant changes will be posted on this page with an updated date. Continued use of the website after changes implies your acceptance of the new policy.

9. 📞 Contact Us

If you have any questions, concerns, or wish to exercise your rights regarding your data, please contact our Data Protection Team:

📧 Email: Info@Ottkeys.com / Ottkeys.com@gmail.com

📞 UAE Hotline: +971 55 899 4425

📞 BD Hotline: +880 1402-064382

Your privacy is our commitment. Thank you for trusting Ottkeys.com